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Privacy Policy

At Koltrans, Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us through our website and business operations.

1. Information We Collect

We collect information that you provide directly to us through website forms, email inquiries, and business documentation. This includes contact details (name, email, phone number), shipment details (pickup/delivery locations, cargo type), and professional information relevant to freight transportation services.

2. How We Use Your Information

Your information is used to respond to your inquiries, provide logistics and transportation services, process quotes, and improve our website experience. We may also use data to maintain the security of our operations and comply with regulatory requirements in the freight industry.

3. Legal Bases for Processing

We process your data based on several legal grounds, including: the necessity to fulfill contractual obligations (providing transportation services), compliance with legal and regulatory duties, and our legitimate interests in managing and improving our business operations securely.

4. Data Sharing and Disclosure

We share information with trusted third-party service providers and carriers only as necessary to execute shipment requests and maintain business operations. We do not sell your personal information. Data may also be disclosed if required by law or to protect the safety and rights of Koltrans, Inc. SMS consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

5. Data Retention

Koltrans, Inc. retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once data is no longer needed, it is securely deleted or anonymized.

6. Security Measures

We implement industry-standard physical, technical, and administrative security measures to protect your information against unauthorized access, loss, or alteration. Our systems are regularly monitored to ensure the ongoing integrity of your data.

7. User Rights

You have the right to access, correct, or request the deletion of your personal information. If you wish to exercise any of these rights or have concerns about how your data is handled, please reach out to us using the contact details provided below.

8. SMS Terms & Conditions

1. SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
 

2. Types of SMS Communications:

If you have consented to receive text messages from Koltrans, Inc, you may receive messages related to the following:

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries
     

3. Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your appointments, billing, etc.
 

4. Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
 

5. Opt-In Method:

You may opt-in to receive SMS messages from Koltrans, Inc in the following ways:

  • Verbally, during a conversation.
     

6. Opt-Out Method:

You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
 

7. Help:

If you are experiencing any issues, you can reply with the keyword HELP. You may also get assistance directly from us at dispatch@koltransinc.com.
 

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
 

8. Standard Messaging Disclosures:
 

  • Message and data rates may apply.

  • You can opt out at any time by texting “STOP.”

  • For assistance, text “HELP” or visit our [Privacy Policy] page.

  • Message frequency may vary.

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